Privacy Policy

Introduction

Solvync (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit solvync.com or engage with our services.

Information We Collect

Information you provide: When you fill out our contact form or book a consultation, we collect your name, email address, phone number, company name, and details about your business needs.

Automatically collected information: We use Google Analytics 4 (GA4) to collect anonymized usage data including pages visited, time on site, referral source, and general geographic location. We do not collect IP addresses through GA4.

How We Use Your Information

  • To respond to your inquiries and provide requested services
  • To schedule and conduct discovery calls via Calendly
  • To improve our website and services based on usage patterns
  • To send relevant follow-up communications (only with your consent)

Cookies

Our website uses the following cookies:

  • Essential cookies: WP Super Cache cookies for site performance
  • Analytics cookies: Google Analytics 4 cookies (_ga, _ga_*) to understand site usage

You can disable cookies through your browser settings at any time.

Data Sharing

We do not sell, trade, or rent your personal information. We may share data with:

  • Google Analytics: Anonymized usage statistics
  • Calendly: Scheduling information when you book a call

Data Retention

We retain your contact information for as long as necessary to provide our services or as required by law. You may request deletion of your data at any time by contacting us.

Your Rights Under PIPEDA

Under the Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:

  • Access your personal information held by us
  • Request correction of inaccurate information
  • Withdraw consent for data collection
  • File a complaint with the Office of the Privacy Commissioner of Canada

Data Security

We use SSL/TLS encryption, secure hosting, and access controls to protect your personal information. Our website is hosted on a secured VPS with regular security updates.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or your personal data, contact us at:

Solvync
Calgary, Alberta, Canada
Email: info@solvync.com
Phone: (825) 777-2885

Last updated: April 1, 2026