Privacy Policy

Solvync ("we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit solvync.com or engage with our services.

Information you provide: When you fill out our contact form or book a consultation, we collect your name, email address, phone number, company name, and details about your business needs.

Automatically collected information: Our website records first-party visit and performance data such as pages viewed, visit and session identifiers, referral and campaign information, browser details, timestamps, and the network address observed by our server. We use this information for security, service reliability, aggregate measurement, and understanding which public sources introduce visitors to Solvync. A network address identifies an internet connection or exit point and is not treated as proof of a person's precise identity or location.

• To respond to your inquiries and provide requested services
• To schedule and conduct discovery calls through our scheduling service
• To improve our website and services based on usage patterns
• To send relevant follow-up communications (only with your consent)

Our website uses the following cookies:

• First-party identifiers: Short random visitor and session identifiers used to connect page views within a visit and preserve first-touch attribution
• Third-party analytics: The current website does not load Google Analytics or LinkedIn measurement scripts. Solvync uses the first-party identifiers described above for operational measurement.

You can disable or clear first-party cookies and site storage through your browser settings. Doing so may reset visit attribution but does not prevent ordinary server security logs.

We do not sell, trade, or rent your personal information. We may share data with:

• Scheduling and video-conferencing providers: Information needed when you request or attend a meeting
• Hosting and infrastructure providers: Limited technical records needed to operate, secure, and back up the website

First-party page-journey records are retained for up to 180 days and website performance measurements for up to 90 days unless a shorter period is required. Contact and booking information is retained only as long as reasonably necessary to respond, provide services, maintain business records, or meet legal obligations. You may request access, correction, or deletion by contacting us, subject to legal and security exceptions.

Under the Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:

• Access your personal information held by us
• Request correction of inaccurate information
• Withdraw consent for data collection
• File a complaint with the Office of the Privacy Commissioner of Canada

We use SSL/TLS encryption, secure hosting, and access controls to protect your personal information. Our website is hosted on a secured VPS with regular security updates.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

If you have questions about this Privacy Policy or your personal data, contact us at:

Solvync Calgary, Alberta, Canada Email: info@solvync.com Phone: (825) 777-2885

Last updated: July 27, 2026